Filomi was built so your charts and your progress stay yours. The patterns you import never leave your devices except through your own iCloud. This page tells you exactly what data exists, where it lives, and what we never collect.
Introduction
Filomi is published by Viframe, an independent software studio. "We" or "us" refers to Viframe. This policy applies only to the Filomi iOS app.
Filomi has no accounts and no servers of its own. There is nothing to sign up for and no password to lose.
Data we collect
We collect the minimum needed to sell and support the app. More concretely:
| What | Why | Where it goes | Retention |
|---|---|---|---|
| Purchase history | To unlock Pro and restore purchases | Apple, RevenueCat | As long as RevenueCat keeps purchase records; Apple keeps its own |
| Anonymous app user ID | To link purchases to this installation (no name, no email) | RevenueCat | Same as purchase history |
| Crash and performance reports (from version 1.0.1) | To find and fix bugs | Sentry (stored in the EU) | Sentry's standard retention; no personal identifiers are attached |
| Optional feedback (from version 1.0.5): if you tap Send in the app, the answer you chose and the note you wrote | To improve the app | Sentry (stored in the EU) | Sentry's standard retention; no name, email or identifier is attached |
We do not collect your name, email address, location, contacts or advertising identifier. Please don't write personal details in a feedback note. There is no tracking and there are no ads.
Your charts and progress
The charts you import (PDFs and pictures), the stitches you mark, your thread list and every other piece of project data are stored on your device. Chart reading happens entirely on the device: your charts are never uploaded to us or to any third party.
iCloud backup and sync
Filomi can back up your projects to your own iCloud account so progress is never lost, and Pro users can sync projects between iPhone and iPad. This data is stored by Apple under your Apple ID. We cannot see it or access it. You can turn iCloud off for Filomi at any time in iOS Settings → your name → iCloud.
What we do not do
- We do not upload, view or share your charts.
- We do not sell any data or share it with advertisers.
- We do not use your charts to train AI models.
Third-party services
| Service | Purpose | Privacy policy |
|---|---|---|
| Apple | App Store payments, iCloud backup and sync | apple.com/privacy |
| RevenueCat | Purchase verification and restore | revenuecat.com/privacy |
| Sentry | Crash and performance reports (from version 1.0.1), optional feedback (from version 1.0.5) | sentry.io/privacy |
Retention and deletion
Your charts and progress stay on your device (and in your iCloud, if enabled) until you delete them. Settings → Delete my data inside Filomi removes all project data the app has stored on this device and in its iCloud copy. Deleting the app also removes the on-device data.
Deleting your data does not remove your Filomi Pro purchase. It stays with your Apple Account and can be restored from Settings → Restore purchases.
Your rights
You can ask what data exists about you, ask us to delete the anonymous purchase record held by RevenueCat, or ask anything else. Email us at hello@viframe.ai and we will respond within 7 days.
Contact
Viframe is run by Demir, based in Samsun, Türkiye.
hello@viframe.ai